1. Who we are
Ampify Limited ("Ampify", "we", "us", "our") is a New Zealand company (NZBN 9429050880294) that designs and manufactures the Galvbike electric farm bike. This Privacy Policy explains how we collect, use, store, and disclose your personal information, and your rights under the New Zealand Privacy Act 2020.
2. What we collect
When you interact with our website or place an order, we may collect:
- Contact details: name, email address, phone number.
- Delivery details: shipping address.
- Order details: order amount, order date, order reference, free-text notes you provide at checkout.
- Payment details: handled by you directly with your bank or payment provider when you pay our invoice. We do not see or store card numbers on this website.
- Newsletter signups: name and email if you subscribe to updates on the home page.
- Technical data: basic server logs (IP address, browser type, pages visited) for security and diagnostics.
3. Why we collect it
We collect personal information to:
- Process your order and confirm delivery.
- Confirm your order, deliver your Galvbike, and invoice the balance.
- Contact you about your order, including changes to delivery timeframes or final price.
- Send product updates and announcements if you've opted in to our mailing list.
- Respond to your enquiries.
- Comply with our legal obligations (including consumer law and tax record-keeping).
4. Who we share it with
We share personal information only with service providers that help us deliver your order, and only to the extent necessary. These include:
- Google (Workspace / Apps Script) — order records, email, and the newsletter signup spreadsheet.
- Shipping partner — your name, delivery address, and phone number for dispatch.
We do not sell your personal information. We will only disclose information to other parties where required by law.
5. Where we store it
Your information is held on systems operated by the providers above. Some of these providers store data outside New Zealand, including in Australia, the United States, and the European Union. We take reasonable steps to ensure your information is handled with similar protections to those under New Zealand law.
6. How long we keep it
We keep your information for as long as needed to fulfil your order and meet our legal obligations (typically 7 years for tax and consumer-law records). Newsletter data is kept until you unsubscribe.
7. Your rights
Under the Privacy Act 2020, you have the right to:
- Ask us what personal information we hold about you.
- Ask us to correct anything that is wrong.
- Withdraw your consent to receive marketing emails at any time (each email contains an unsubscribe link).
- Make a complaint to the Office of the Privacy Commissioner.
To exercise these rights, email info@galvbike.com.
8. Security
We take reasonable physical, technical, and procedural safeguards to protect your information against loss, misuse, and unauthorised access. No system is perfectly secure — if a privacy breach occurs that is likely to cause you serious harm, we will notify you and the Privacy Commissioner as required by law.
9. Cookies & analytics
Our website does not currently use third-party analytics or advertising cookies. The site uses only essential storage required for basic functionality. If this changes, this policy will be updated.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it last changed.
11. Contact
Questions or requests about your personal information? Email info@galvbike.com.